How can leaders measure the success of their efforts to promote collaboration and team culture in a remote work environment, and what key metrics should they be tracking to ensure a positive impact on the customer experience?

Leaders can measure the success of their efforts to promote collaboration and team culture in a remote work environment by tracking key metrics such as team engagement levels, communication effectiveness, and project completion rates. They can also assess the quality of work produced, employee satisfaction, and team morale. By monitoring these metrics, leaders can ensure a positive impact on the customer experience as a cohesive and collaborative team is more likely to deliver high-quality work and provide excellent service to customers.