How can companies effectively measure and track the success of their efforts to make remote CX rituals inclusive and accessible to all team members, and what key metrics should they be focusing on?

Companies can effectively measure and track the success of their efforts to make remote CX rituals inclusive and accessible by collecting feedback from team members through surveys or interviews, monitoring participation rates in virtual meetings and events, and tracking engagement levels on digital platforms. Key metrics to focus on include diversity and inclusion in attendance, accessibility of digital tools and platforms for all team members, and overall satisfaction and engagement levels of employees in remote CX rituals. By regularly assessing these metrics and making adjustments based on feedback, companies can ensure that their efforts to promote inclusivity and accessibility are successful.