How can international teams measure the success of their efforts in leveraging cultural diversity in their CX strategies, and what key performance indicators should they be tracking to ensure they are effectively reaching diverse customer segments in the global market?

International teams can measure the success of leveraging cultural diversity in their CX strategies by tracking key performance indicators such as customer satisfaction scores, customer retention rates, and customer feedback from diverse segments. They should also monitor metrics like sales growth in different regions, customer engagement levels across different cultural groups, and the effectiveness of localized marketing campaigns. By analyzing these KPIs, international teams can ensure they are effectively reaching diverse customer segments in the global market and tailor their strategies accordingly to improve overall customer experience.