How can international teams effectively measure the success of their efforts in promoting a culture of inclusion and collaboration within their organization to improve their CX strategies?

International teams can measure the success of their efforts in promoting a culture of inclusion and collaboration by conducting regular surveys or feedback sessions to gauge employee satisfaction and engagement levels. They can also track key performance indicators related to diversity and inclusion initiatives, such as retention rates, promotion rates, and employee turnover. Additionally, they can analyze customer feedback and satisfaction scores to see if there is a correlation between a more inclusive and collaborative work environment and improved customer experiences. Regular communication and transparency within the organization can also help ensure that progress is being made towards creating a more inclusive and collaborative culture.