How can international teams measure the success of their efforts in incorporating cultural diversity into their customer experience strategy, and what key metrics should they consider?

International teams can measure the success of incorporating cultural diversity into their customer experience strategy by tracking customer satisfaction rates across different cultural groups, monitoring customer retention and loyalty among diverse demographics, and analyzing feedback and reviews from customers of various cultural backgrounds. Key metrics to consider include customer satisfaction scores broken down by cultural group, customer engagement levels across different cultural segments, and the impact of cultural diversity initiatives on overall sales and revenue growth. Additionally, teams can assess the effectiveness of their efforts by measuring employee satisfaction and engagement with diversity and inclusion programs.