How can businesses measure the success of their efforts in cultivating emotional intelligence within their teams, and what key metrics should they be focusing on to ensure continued growth and development in this area?
Businesses can measure the success of their efforts in cultivating emotional intelligence within their teams by conducting regular assessments and surveys to gauge employee satisfaction, engagement, and overall emotional intelligence levels. Key metrics to focus on include employee retention rates, team collaboration and communication effectiveness, conflict resolution skills, and overall team morale. By tracking these metrics over time, businesses can ensure continued growth and development in emotional intelligence within their teams.
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