How can companies effectively measure the success of their data privacy and security training programs to ensure that employees are maintaining best practices when handling customer information in a digital age?
Companies can measure the success of their data privacy and security training programs by conducting regular assessments or quizzes to test employees' knowledge. They can also track the number of data breaches or incidents related to mishandling of customer information before and after the training. Additionally, monitoring employee compliance with data privacy policies and procedures through audits or surveys can provide insights into the effectiveness of the training. Lastly, seeking feedback from employees on the training content and delivery can help identify areas for improvement and ensure that best practices are being followed.
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