How can professionals measure the success of their CX engagement efforts in building stronger relationships and achieving career advancement?

Professionals can measure the success of their CX engagement efforts by tracking key performance indicators such as customer satisfaction scores, net promoter scores, and customer retention rates. They can also gather feedback through surveys, focus groups, and social media to gauge the impact of their efforts on building stronger relationships. Additionally, evaluating career advancement opportunities, such as promotions, increased responsibilities, and recognition from leadership, can indicate the effectiveness of their CX engagement strategies in achieving personal growth and professional development.