How can organizations measure the success of their customer-centric onboarding program in terms of employee retention, customer satisfaction, and overall business growth?

Organizations can measure the success of their customer-centric onboarding program by tracking employee retention rates before and after implementation to see if there is a positive impact. They can also measure customer satisfaction through surveys and feedback to gauge the effectiveness of the program in meeting customer needs. Finally, organizations can measure overall business growth by analyzing key performance indicators such as revenue, profitability, and market share to determine if the onboarding program is contributing to the company's success.