How can companies measure the success of their efforts in promoting cross-cultural communication and collaboration within their international teams, and what key indicators should they look for to ensure that cultural diversity is being effectively leveraged for innovation and customer experience excellence?

Companies can measure the success of their efforts in promoting cross-cultural communication and collaboration within their international teams by tracking key performance indicators such as increased productivity, reduced conflicts, and improved team cohesion. They should also look for indicators such as a diverse range of perspectives in decision-making processes, successful knowledge sharing across teams, and the ability to effectively adapt to different cultural norms and practices. By monitoring these indicators, companies can ensure that cultural diversity is being effectively leveraged for innovation and enhancing customer experience excellence.