How can companies effectively measure the success of their efforts in creating a connected and supported work environment for remote employees, and what key metrics should they focus on to ensure a strong sense of team collaboration and customer-centric culture is maintained?

Companies can effectively measure the success of creating a connected and supported work environment for remote employees by tracking key metrics such as employee engagement levels, productivity, and communication effectiveness. They can also use surveys and feedback mechanisms to gather insights on team collaboration and customer-centric culture. Additionally, monitoring customer satisfaction scores and employee retention rates can help ensure that a strong sense of team collaboration and customer-centric culture is maintained in the remote work setting.