How can companies measure the success of their efforts to include employees from all departments and levels in the design process to enhance user experience, and what strategies can be implemented to continuously improve collaboration and communication within cross-functional teams?

Companies can measure the success of their efforts by tracking metrics such as increased employee engagement, improved user satisfaction, and higher productivity levels. To continuously improve collaboration and communication within cross-functional teams, companies can implement regular team meetings, establish clear goals and expectations, encourage open communication channels, provide training on effective teamwork, and foster a culture of respect and inclusivity. Additionally, creating opportunities for team members to share feedback, insights, and ideas can help to enhance the design process and ultimately improve user experience.