How can companies effectively measure the ROI of their soft skills training programs and ensure that the development of employees' interpersonal skills is directly contributing to long-term growth and success within the organization?

Companies can effectively measure the ROI of their soft skills training programs by setting clear objectives and key performance indicators (KPIs) related to interpersonal skills development. They can track metrics such as employee engagement, retention rates, and productivity levels before and after the training to assess its impact. Additionally, conducting surveys and feedback sessions with employees can provide valuable insights into the effectiveness of the training. By aligning the development of employees' interpersonal skills with the organization's overall goals and objectives, companies can ensure that the training directly contributes to long-term growth and success.