How can businesses effectively measure the ROI of their cultural diversity and inclusion initiatives in a global market, and what key performance indicators should they consider to track their progress over time?

Businesses can effectively measure the ROI of their cultural diversity and inclusion initiatives in a global market by tracking key performance indicators such as employee engagement, retention rates, productivity levels, and customer satisfaction. They can also conduct surveys and focus groups to gather feedback from employees and customers on the impact of these initiatives. By analyzing these metrics over time, businesses can assess the effectiveness of their diversity and inclusion efforts and make necessary adjustments to improve outcomes. Additionally, tracking diversity metrics such as representation in leadership roles and employee resource group participation can provide valuable insights into the success of these initiatives.