In addition to surveys and performance indicators, what other creative methods can companies use to gauge the level of motivation and connection among remote employees to the customer experience culture, and how can they leverage this information to enhance their strategies?

In addition to surveys and performance indicators, companies can use regular one-on-one check-ins, virtual team-building activities, and employee recognition programs to gauge the level of motivation and connection among remote employees to the customer experience culture. By leveraging this information, companies can identify areas where employees may be struggling or disengaged, and tailor strategies to address these specific needs. This can help enhance employee morale, productivity, and overall customer experience.