How can businesses measure the long-term effectiveness of incorporating CX awards into their company culture in sustaining employee recognition and driving customer service excellence?

Businesses can measure the long-term effectiveness of incorporating CX awards into their company culture by tracking employee engagement and satisfaction levels over time. They can also monitor customer feedback and loyalty metrics to see if there is a correlation between employee recognition and improved customer service. Additionally, conducting regular surveys and assessments can help gauge the impact of CX awards on overall company performance and customer satisfaction. It is important to analyze trends and data consistently to determine the lasting impact of these initiatives on employee morale and customer service excellence.