How can companies leverage technology and data analytics to measure the influence of their leadership in promoting customer-oriented behavior and aligning with the company's values?

Companies can leverage technology and data analytics by implementing customer relationship management (CRM) systems to track customer interactions and feedback. They can also use data analytics tools to analyze customer behavior and sentiment towards the company. By collecting and analyzing this data, companies can measure the impact of their leadership on promoting customer-oriented behavior and aligning with the company's values. This information can then be used to make data-driven decisions on leadership strategies and initiatives that will further enhance customer satisfaction and loyalty.