How can organizations measure the effectiveness of their efforts to promote inclusivity and accessibility in remote CX rituals using digital tools, and what steps can they take to continuously improve upon their practices?

Organizations can measure the effectiveness of their efforts to promote inclusivity and accessibility in remote CX rituals using digital tools by tracking metrics such as participation rates, feedback from diverse stakeholders, and accessibility features usage. They can continuously improve upon their practices by regularly soliciting feedback from participants, conducting accessibility audits, and investing in ongoing training for staff on inclusive practices. Additionally, organizations can leverage technology to automate processes, provide real-time language translation, and offer alternative communication channels to ensure all participants feel included and engaged.