How can organizations effectively measure the impact of incorporating technology into the onboarding process to enhance new employees' emotional connection to the company's customer experience goals?

Organizations can measure the impact of incorporating technology into the onboarding process by tracking metrics such as employee retention rates, engagement levels, and customer satisfaction scores before and after the implementation of technology. They can also conduct surveys and feedback sessions with new employees to gauge their emotional connection to the company's customer experience goals. Additionally, monitoring the adoption and utilization of technology tools by new employees can provide insights into the effectiveness of the onboarding process in enhancing their connection to the company's goals. Regularly reviewing and analyzing data related to employee performance, customer feedback, and overall business outcomes can help organizations assess the impact of technology on new employees' emotional connection to customer experience goals.