How can companies effectively measure the impact of technology-based experiential learning initiatives on employee performance and customer satisfaction levels?

Companies can effectively measure the impact of technology-based experiential learning initiatives on employee performance and customer satisfaction levels by setting clear objectives and key performance indicators (KPIs) before implementing the initiatives. They can also conduct pre and post-training assessments to track improvements in employee skills and knowledge. Additionally, companies can gather feedback from employees and customers to gauge the effectiveness of the initiatives in enhancing performance and satisfaction levels. Regular monitoring and analysis of data related to employee performance and customer satisfaction can provide valuable insights into the impact of technology-based experiential learning initiatives.