How can companies measure the impact of incorporating storytelling techniques within an internal CX community network on employee engagement and knowledge-sharing?

Companies can measure the impact of incorporating storytelling techniques within an internal CX community network on employee engagement and knowledge-sharing by conducting surveys to gather feedback from employees on their experience with the storytelling approach. They can also track metrics such as participation rates, engagement levels, and knowledge-sharing activities within the community network before and after implementing storytelling techniques. Additionally, companies can analyze qualitative data such as employee testimonials and anecdotes to understand the impact of storytelling on employee engagement and knowledge-sharing. Regularly monitoring and analyzing these metrics will provide insights into the effectiveness of storytelling in improving employee engagement and knowledge-sharing within the internal CX community network.