How can companies effectively measure the impact of wellness initiatives on the work-life balance and overall well-being of their remote CX ambassadors?

Companies can effectively measure the impact of wellness initiatives on remote CX ambassadors by conducting regular surveys to gather feedback on the effectiveness of the initiatives. They can also track key performance indicators related to employee well-being, such as productivity levels, absenteeism rates, and employee satisfaction scores. Additionally, companies can analyze data from employee assistance programs and health insurance claims to assess the impact of wellness initiatives on the overall well-being of their remote CX ambassadors. Regular check-ins with employees to discuss their work-life balance and well-being can also provide valuable insights into the effectiveness of wellness initiatives.