How can companies measure the impact of their efforts to support and value remote CX ambassadors, and adjust their strategies accordingly to ensure the best possible experience for these workers?

Companies can measure the impact of their efforts to support remote CX ambassadors by tracking key performance indicators such as customer satisfaction scores, response times, and resolution rates. They can also gather feedback directly from the ambassadors through surveys or one-on-one conversations to understand their experience and challenges. By analyzing this data, companies can identify areas for improvement and adjust their strategies to provide better support, training, and resources to remote CX ambassadors, ultimately ensuring a positive and productive work environment for them.