In what ways can companies effectively measure the impact of recognition and support initiatives on the well-being and performance of remote CX ambassadors working from home?

Companies can measure the impact of recognition and support initiatives on remote CX ambassadors by conducting regular surveys to gather feedback on their well-being and performance. They can also track key performance indicators such as customer satisfaction scores, response times, and resolution rates to gauge the effectiveness of the initiatives. Additionally, companies can monitor employee engagement levels and retention rates to assess the impact of recognition and support on the overall well-being and performance of remote CX ambassadors. Regular check-ins and one-on-one meetings can also provide valuable insights into the effectiveness of the initiatives.