How can organizations effectively measure the impact of implementing a culture of open communication and transparency on frontline employees' engagement and overall performance?

Organizations can measure the impact of implementing a culture of open communication and transparency on frontline employees' engagement and performance by conducting regular surveys to gather feedback on communication effectiveness and employee satisfaction. They can also track key performance indicators such as productivity, turnover rates, and customer satisfaction before and after implementing the culture change. Additionally, organizations can analyze trends in employee engagement scores and performance metrics to identify any correlations with improved communication and transparency practices. Finally, conducting focus groups or interviews with frontline employees can provide qualitative insights into the impact of the culture change on their engagement and performance.