How can companies effectively measure and track the impact of their efforts to motivate new employees to uphold and embody the company's CX goals and values, particularly during times of change or uncertainty?

Companies can measure and track the impact of their efforts to motivate new employees by setting clear and measurable goals related to CX goals and values. They can use surveys, feedback sessions, and performance evaluations to assess how well new employees are embodying these values. Providing regular training and development opportunities can also help employees understand and internalize the company's CX goals. During times of change or uncertainty, companies should communicate openly and transparently with employees to ensure alignment and motivation towards the company's goals. Regular check-ins and monitoring of progress can help companies adjust their strategies as needed to ensure new employees are effectively motivated to uphold and embody the company's CX goals and values.