How can organizations effectively measure the impact of sharing internal CX stories on employee engagement and innovation within different departments and levels of the company?

Organizations can measure the impact of sharing internal CX stories on employee engagement and innovation by conducting surveys or feedback sessions to gather employee perspectives on the stories shared. They can also track key metrics such as employee satisfaction, retention rates, and innovation metrics before and after sharing the stories. Additionally, organizations can analyze the level of collaboration and idea generation within different departments and levels of the company to assess the impact of sharing CX stories on innovation. Regularly communicating the outcomes and successes resulting from sharing CX stories can also help in measuring their impact on employee engagement and innovation.