How can companies measure the impact of internal CX stories on employee engagement and motivation across diverse backgrounds and roles within the organization?

Companies can measure the impact of internal CX stories on employee engagement and motivation by collecting feedback through surveys or focus groups to gauge the level of inspiration and motivation experienced by employees. They can also track key performance indicators such as productivity, retention rates, and employee satisfaction scores before and after sharing CX stories. Additionally, companies can analyze the frequency and quality of interactions between employees and customers to see if there is a correlation with the storytelling efforts. Lastly, companies can conduct interviews with employees from diverse backgrounds and roles to understand how the CX stories have influenced their attitudes and behaviors at work.