How can companies effectively measure the impact and success of their transparent internal CX communication strategies in engaging all employees, including those who may be resistant to change?

Companies can measure the impact and success of their transparent internal CX communication strategies by tracking key metrics such as employee engagement levels, feedback on communication channels, and overall satisfaction with the communication approach. They can also conduct surveys or focus groups to gather insights from employees, including those who may be resistant to change, to understand their perspectives and identify areas for improvement. Additionally, companies can monitor the implementation of new initiatives or changes to see how well they are being adopted and embraced by employees, including those who may initially resist. Regularly reviewing and adjusting communication strategies based on feedback and data will help ensure that all employees are effectively engaged and informed.