How can companies measure the impact of internal customer experience stories shared through video and podcasts on employee engagement and overall company culture?

Companies can measure the impact of internal customer experience stories shared through video and podcasts on employee engagement and overall company culture by tracking metrics such as views, shares, and comments on the content. They can also conduct surveys or interviews with employees to gather feedback on how the stories have influenced their perception of the company culture. Additionally, monitoring changes in employee satisfaction, retention rates, and productivity levels can provide insights into the impact of these stories on engagement and overall culture. Companies can also analyze any shifts in key performance indicators or employee behavior that may be attributed to the internal customer experience stories.