How can companies measure the impact of their intercultural competency development programs on creating a more inclusive and diverse work environment, and what strategies can be implemented to continuously improve upon these efforts?

Companies can measure the impact of their intercultural competency development programs by conducting regular surveys or assessments to gather feedback from employees on their experiences and perceptions of inclusivity and diversity. They can also track key metrics such as employee retention rates, promotions of diverse candidates, and employee engagement levels. To continuously improve upon these efforts, companies can provide ongoing training and development opportunities, establish diversity and inclusion goals, create mentorship programs, and implement regular reviews and updates to their intercultural competency development programs based on feedback and best practices.