How can companies measure the impact of empathy training on employee behavior and the overall workplace culture?

Companies can measure the impact of empathy training on employee behavior and workplace culture by conducting surveys before and after the training to assess changes in attitudes and behaviors. They can also track metrics such as employee engagement, turnover rates, and productivity to see if there are any improvements post-training. Additionally, companies can observe interactions between employees to see if there is an increase in empathy and understanding in the workplace. Regular feedback sessions and focus groups can also provide valuable insights into the effectiveness of empathy training on employee behavior and workplace culture.