How can organizations effectively measure the impact of incorporating diverse and representative customer feedback in their innovation processes, and what are some key indicators of success in driving inclusive innovation?

Organizations can effectively measure the impact of incorporating diverse and representative customer feedback in their innovation processes by tracking metrics such as increased customer satisfaction, improved product adoption rates, and higher revenue from new products. Key indicators of success in driving inclusive innovation include increased diversity in the customer base, a more inclusive company culture, and a greater ability to address the needs of underrepresented customer segments. Additionally, organizations can measure the success of inclusive innovation by tracking improvements in brand reputation and market share.