How can companies effectively measure the impact of incorporating CX values into their corporate culture on employee engagement, business success, and overall customer satisfaction?

Companies can effectively measure the impact of incorporating CX values into their corporate culture by conducting surveys to gather feedback from employees, customers, and stakeholders. They can also track key performance indicators such as employee retention rates, customer satisfaction scores, and revenue growth. Additionally, companies can analyze customer feedback and reviews to assess the impact of CX values on overall satisfaction. By regularly monitoring and analyzing these metrics, companies can gain valuable insights into the effectiveness of their CX initiatives and make data-driven decisions to drive business success and improve employee engagement.