How can organizations measure the impact of sharing CX stories through internal communication channels on employee engagement and overall company culture?

Organizations can measure the impact of sharing CX stories through internal communication channels on employee engagement and overall company culture by conducting surveys or feedback sessions to gather employees' perspectives on the stories shared. They can also track metrics such as employee satisfaction, retention rates, and productivity levels before and after sharing the stories. Additionally, organizations can analyze the level of participation and interaction with the stories shared on internal communication channels to gauge their impact on employee engagement. Regularly monitoring and evaluating the sentiment and attitudes of employees towards the shared CX stories can provide insights into their impact on company culture.