How can organizations measure the impact of sharing CX stories through internal communication channels on employee engagement and overall company culture?

Organizations can measure the impact of sharing CX stories through internal communication channels on employee engagement and company culture by tracking metrics such as employee feedback, participation rates in company events or initiatives related to CX, and changes in employee sentiment or behavior. They can also conduct surveys or focus groups to gather qualitative data on how employees perceive and engage with the CX stories shared. Additionally, organizations can monitor key performance indicators related to employee satisfaction, retention, and productivity to assess the overall impact of sharing CX stories on company culture.