How can organizations effectively measure the impact of incorporating CX engagement principles into their professional relationships on collaboration and productivity in the workplace?

Organizations can measure the impact of incorporating CX engagement principles into their professional relationships by collecting feedback from employees and clients on their experience with the organization. This feedback can be obtained through surveys, interviews, and focus groups. Additionally, organizations can track key performance indicators related to collaboration and productivity, such as project completion rates, employee satisfaction scores, and customer retention rates. By analyzing this data over time, organizations can identify trends and patterns that indicate the effectiveness of their CX engagement efforts on collaboration and productivity in the workplace.