How can companies measure the impact of CX awards on overall employee performance and retention, and what strategies can be implemented to continuously enhance the effectiveness of these awards programs?

Companies can measure the impact of CX awards on employee performance and retention by tracking key performance indicators such as employee satisfaction, engagement, and turnover rates before and after implementing the awards program. To continuously enhance the effectiveness of these programs, companies can gather feedback from employees on the awards process, criteria, and rewards offered, and make adjustments based on this input. Additionally, creating a culture of recognition and appreciation beyond just awards can further motivate employees to perform at their best and stay engaged with the company.