How can companies effectively measure the impact of their CX awards program on overall employee engagement and performance to ensure continued success and improvement?

Companies can measure the impact of their CX awards program on employee engagement and performance by conducting surveys or feedback sessions with employees to gather their perspectives. They can also track key performance indicators related to employee engagement, such as retention rates or productivity levels. Additionally, companies can analyze the correlation between receiving CX awards and improvements in employee engagement and performance over time. By regularly monitoring and evaluating these metrics, companies can identify areas for improvement and ensure the continued success of their CX awards program.