How can companies ensure that their CX ambassadors are effectively communicating the company's mission and values to new employees, and how can they measure the impact of this communication on employee engagement and alignment with the organization's goals?

Employee Engagement
Companies can ensure that their CX ambassadors effectively communicate the company's mission and values to new employees by providing them with training and resources on how to articulate these key messages. They can also encourage open communication between ambassadors and new employees to ensure a clear understanding of the organization's goals. To measure the impact of this communication on employee engagement and alignment, companies can conduct surveys, gather feedback from new employees, and track key performance indicators related to employee satisfaction and retention. Additionally, monitoring the consistency of messaging and behavior among new employees can provide insight into the effectiveness of the CX ambassadors in promoting the company's mission and values.