How can companies effectively measure the impact of their customer-oriented values on their relationships with external stakeholders, and what strategies can they implement to continuously improve and strengthen these relationships over time?

Companies can effectively measure the impact of their customer-oriented values on their relationships with external stakeholders by conducting regular surveys, feedback sessions, and reviews. They can also track key performance indicators related to customer satisfaction, loyalty, and advocacy. To continuously improve and strengthen these relationships over time, companies can implement strategies such as personalized communication, proactive problem-solving, and regular engagement with stakeholders. Additionally, they can prioritize transparency, trust-building, and ethical behavior in all interactions with external stakeholders.