How can international teams effectively measure the impact of cultural diversity on their CX strategies and ensure that it is contributing to increased innovation and creativity in their organization?

International teams can measure the impact of cultural diversity on their CX strategies by conducting surveys and gathering feedback from team members to understand how different cultural perspectives are influencing decision-making and problem-solving. They can also track key performance indicators related to innovation and creativity to see if there is a correlation with the level of cultural diversity within the team. To ensure that cultural diversity is contributing to increased innovation and creativity, organizations can foster an inclusive environment where all team members feel valued and empowered to share their unique perspectives. Additionally, providing cross-cultural training and opportunities for team members to collaborate on diverse projects can help leverage cultural differences for creative problem-solving and innovation.