How can companies measure the success and impact of conflict resolution training on their employees' ability to effectively manage and resolve conflicts in the workplace?
Companies can measure the success and impact of conflict resolution training by conducting pre- and post-training assessments to evaluate employees' knowledge and skills. They can also track the number of conflicts reported before and after the training to gauge its effectiveness. Additionally, companies can gather feedback from employees on the training's relevance and applicability to real-life situations. Finally, observing employees' behavior and interactions in the workplace can provide insight into the training's impact on their ability to manage and resolve conflicts effectively.
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