How can organizations effectively measure the impact of active listening on employee satisfaction and overall communication within the company, and what strategies can they implement to continuously improve their active listening practices?

Organizations can measure the impact of active listening on employee satisfaction by conducting surveys or feedback sessions to gather employee perspectives. They can also track key performance indicators related to communication effectiveness and employee engagement. To continuously improve active listening practices, organizations can provide training and development opportunities for employees to enhance their listening skills. Additionally, creating a culture that values and promotes open communication can foster a more inclusive and collaborative work environment.