How can companies measure the effectiveness of their employees' utilization of the centralized repository or knowledge base for autonomous decision-making, and what strategies can be implemented to improve engagement and usage over time?
Companies can measure the effectiveness of employees' utilization of the centralized repository or knowledge base by tracking metrics such as the number of searches, views, and contributions made by employees. They can also conduct surveys or feedback sessions to gather insights on the usefulness and accessibility of the knowledge base. To improve engagement and usage over time, companies can implement strategies such as providing training on how to effectively use the knowledge base, incentivizing employees to contribute valuable information, and regularly updating and organizing the content to ensure relevance and ease of access. Additionally, creating a culture that values and promotes knowledge sharing can encourage employees to actively participate and make the most of the centralized repository.
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