How can companies effectively measure and track employee motivation levels in relation to prioritizing customer experience, and what strategies can be implemented to address any potential dips in motivation?

Companies can effectively measure and track employee motivation levels by conducting regular surveys, one-on-one meetings, and utilizing tools like employee engagement software. To prioritize customer experience, companies can align employee goals with customer satisfaction metrics, provide training and resources to enhance skills, and recognize and reward high-performing employees. To address potential dips in motivation, companies can offer opportunities for career development, foster a positive work culture, and encourage open communication to address any concerns or challenges employees may be facing.