How can companies leverage technology and data analytics to measure and track the emotional connection between employees and their CX goals and values in real-time, allowing for timely interventions and adjustments to ensure long-term commitment and dedication?

Companies can leverage technology and data analytics by implementing tools like employee engagement surveys and sentiment analysis software to measure emotional connection. These tools can track employee feedback and sentiments in real-time, providing insights into their engagement levels. By analyzing this data, companies can identify areas where employees may be disengaged and intervene promptly to address issues, ensuring long-term commitment and dedication to CX goals and values. This proactive approach can help companies make timely adjustments to improve employee satisfaction and ultimately enhance customer experience.