How can companies measure the success and impact of empathy training on their employees' performance and overall workplace culture?

Companies can measure the success and impact of empathy training on their employees' performance and overall workplace culture by conducting surveys or assessments before and after the training to gauge changes in attitudes and behaviors. They can also track key performance indicators such as employee engagement, retention rates, and productivity levels to see if there are improvements post-training. Additionally, companies can gather feedback from employees through focus groups or one-on-one discussions to understand the impact of empathy training on their daily interactions and relationships in the workplace. Regular follow-ups and check-ins can help ensure that the benefits of empathy training are sustained over time.