How can companies measure the effectiveness of their training programs and workshops focused on technology and digital tools in equipping employees with the necessary skills to adapt to changing customer needs in the digital landscape?

Companies can measure the effectiveness of their training programs by conducting pre- and post-training assessments to track improvements in employees' knowledge and skills. They can also gather feedback from employees on the relevance and usefulness of the training in helping them adapt to changing customer needs in the digital landscape. Additionally, companies can track key performance indicators such as increased productivity, improved customer satisfaction, and reduced errors to gauge the impact of the training on business outcomes. Regularly reviewing and updating training content based on feedback and performance data can help ensure that employees are equipped with the necessary skills to succeed in the digital landscape.