How can companies measure the effectiveness of their training and support programs in helping employees navigate and understand new technology in user interface design?

Effectiveness Measurement
Companies can measure the effectiveness of their training and support programs by conducting pre- and post-training assessments to gauge employees' knowledge and skills improvement. They can also track metrics such as user satisfaction, productivity levels, and error rates before and after the training. Additionally, companies can gather feedback from employees on the usefulness and relevance of the training in helping them navigate and understand new technology in user interface design. Regularly reviewing and analyzing these data points can help companies determine the impact and success of their training and support programs.